How To Fix CCMM133 - At least one error occurred during customer actions exit

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMM - Message Class for A&D CCM

• Message number: 133

• Message text: At least one error occurred during customer actions exit

What causes this issue?

During the customer-specific check routines for removal or installation,
at least one message with a grave error was output.

System Response

The process is terminated. The system cannot save your entries.

How to fix this error?

View the application log and verify all error messages. You can either
try to correct the error situations, if possible, or activate the
"Forced Installation/Removal Mode" to overrule the check results. In any
case, save your entries again to restart the removal/ installation
process.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMM133 - At least one error occurred during customer actions exit ?

  The SAP error message CCMM133 ("At least one error occurred during customer actions exit") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when executing customer actions or workflows. This error indicates that there was a problem during the execution of a customer action exit, which is a user-defined enhancement point in the SAP system.
  Causes:
  
  Custom Code Issues: If there is custom code implemented in the customer action exit, it may contain errors or exceptions that prevent the action from completing successfully.
  Data Issues: The data being processed may not meet the expected criteria, leading to validation errors or other issues.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to failures in executing customer actions.
  Authorization Issues: The user executing the action may not have the necessary authorizations to perform the action, leading to errors.
  System Bugs: There may be bugs in the SAP system or in the specific version you are using that could cause this error.
  
  Solutions:
  
  Check Custom Code: Review any custom code associated with the customer action exit. Look for syntax errors, unhandled exceptions, or logic errors that could cause the action to fail.
  Debugging: Use the SAP debugger to step through the execution of the customer action exit to identify where the error occurs. This can help pinpoint the exact cause of the issue.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the execution.
  Data Validation: Ensure that the data being processed is valid and meets all necessary criteria. Check for missing or incorrect data that could lead to errors.
  Configuration Review: Verify the configuration settings related to the customer actions and ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 after the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or bugs related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module) for debugging and reviewing custom code.
  Documentation: Review SAP documentation related to customer actions and exits to understand the expected behavior and configuration.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.