How To Fix CCM112 - Callback number & already locked. Lock not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: CCM -

• Message number: 112

• Message text: Callback number & already locked. Lock not possible.

What causes this issue?

Callback is being processed and is therefore locked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM112 - Callback number & already locked. Lock not possible. ?

  The SAP error message CCM112 indicates that a callback number is already locked, and therefore, a new lock cannot be established. This typically occurs in the context of the SAP system's handling of callback numbers, which are used in various processes, such as in the context of the SAP Convergent Charging (SAP CC) or other related modules.
  
  Cause:
  
  Concurrent Access: The callback number is being accessed or modified by another process or user, leading to a lock on that resource.
  Long-Running Transactions: If a transaction that uses the callback number is taking too long to complete, it may hold the lock longer than expected.
  System Configuration: There may be configuration issues or bugs in the system that lead to improper handling of locks.
  
  
  Solution:
  
  Identify the Lock: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock on the callback number.
  Release the Lock: If it is