How To Fix CCM108 - Callback number & saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CCM -

• Message number: 108

• Message text: Callback number & saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCM108 - Callback number & saved ?

  The SAP error message CCM108 typically relates to issues with the callback number in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with service requests or interactions. The message "Callback number & saved" indicates that there is a problem with the callback number that has been entered or processed.
  Cause:
  
  Invalid Format: The callback number may not be in the correct format as expected by the system.
  Missing Information: Required fields related to the callback number may be incomplete or missing.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to this error.
  Data Validation: The system may have validation rules that the entered callback number does not meet.
  
  Solution:
  
  Check Format: Ensure that the callback number is entered in the correct format. This may include checking for country codes, area codes, and ensuring that the number is numeric.
  Complete Required Fields: Verify that all required fields related to the callback number are filled out correctly.
  Review Configuration: Check the CRM configuration settings to ensure that they are set up correctly for handling callback numbers.
  Data Validation Rules: Review any data validation rules that may be in place and ensure that the callback number meets these criteria.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the callback number field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting or configuring callback numbers.
  User Roles and Permissions: Ensure that the user has the necessary permissions to enter or modify callback numbers in the system.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CCM108 error message in SAP.