How To Fix /CCIS/TAX692 - Export to role failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/TAX -

• Message number: 692

• Message text: Export to role failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/TAX692 - Export to role failed ?

  The SAP error message /CCIS/TAX692 Export to role failed typically occurs in the context of the SAP Convergent Charging (CC) or SAP Convergent Invoicing (CI) modules. This error indicates that there was a failure when trying to export data to a specific role, which can be due to various reasons.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
  Configuration Errors: There may be misconfigurations in the roles or profiles that are being used for the export.
  Data Integrity Issues: The data being exported may have inconsistencies or errors that prevent successful export.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures during the export process.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity.
  
  Solutions:
  
  Check Authorizations: Ensure that the user executing the export has the necessary authorizations. You can do this by reviewing the user's roles and authorizations in transaction SU01 or PFCG.
  Review Configuration: Check the configuration settings for the roles involved in the export process. Ensure that they are set up correctly and that there are no missing components.
  Data Validation: Validate the data that is being exported. Look for any inconsistencies or errors in the data that might be causing the export to fail.
  Monitor System Performance: Check the system performance and logs to see if there are any issues related to system load or resource availability. You can use transaction SM37 to monitor job logs and ST22 for dumps.
  Check Logs: Review the application logs for more detailed error messages. You can use transaction SLG1 to check the logs related to the specific application.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging or Invoicing for more details on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.