How To Fix /CCIS/TAX402 - Hierarchy has changed. Please regenerate hierarchial set

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/TAX -

• Message number: 402

• Message text: Hierarchy has changed. Please regenerate hierarchial set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/TAX402 - Hierarchy has changed. Please regenerate hierarchial set ?

  The SAP error message /CCIS/TAX402 Hierarchy has changed. Please regenerate hierarchical set typically occurs in the context of the SAP Convergent Charging (SAP CC) module, which is used for charging and billing in telecommunications and other industries. This error indicates that there has been a change in the hierarchy of the charging elements, and as a result, the hierarchical set needs to be regenerated to reflect these changes.
  Cause:
  
  Hierarchy Changes: The most common cause of this error is that the hierarchy of charging elements (like products, services, or rates) has been modified. This could include adding, removing, or changing the structure of these elements.
  Data Consistency: The system requires that the hierarchical set be consistent with the current hierarchy. If changes are made without regenerating the hierarchical set, the system will throw this error to prevent inconsistencies.
  
  Solution:
  To resolve this error, you need to regenerate the hierarchical set. Here are the steps to do this:
  
  Access the Hierarchical Set: Go to the relevant transaction or application in SAP CC where you manage hierarchical sets.
  Regenerate the Hierarchical Set:
  
  Look for an option to regenerate or refresh the hierarchical set. This may be labeled as "Regenerate Hierarchical Set" or similar.
  Execute the regeneration process. This will update the hierarchical set to reflect the current hierarchy of charging elements.
  
  
  Check for Errors: After regeneration, check if there are any additional errors or warnings that need to be addressed.
  Test the Changes: Once the regeneration is complete, test the relevant processes to ensure that everything is functioning correctly.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific SAP CC documentation for detailed instructions on managing hierarchical sets and understanding the implications of hierarchy changes.
  Support: If the issue persists after regeneration, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CC.
  Change Management: Implement a change management process to track changes in the hierarchy to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the /CCIS/TAX402 error and ensure that your hierarchical sets are up to date with the current configuration.