How To Fix /CCIS/RUTAX034 - Layout does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/RUTAX -

• Message number: 034

• Message text: Layout does not exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/RUTAX034 - Layout does not exist. ?

  The SAP error message /CCIS/RUTAX034 Layout does not exist typically occurs in the context of the SAP Customer Interaction Center (CIC) or related modules where specific layouts or templates are required for displaying data or reports. This error indicates that the system is unable to find a specified layout that is expected to be available for use.
  Causes:
  
  Missing Layout: The layout that is being referenced in the transaction or report does not exist in the system.
  Incorrect Configuration: The layout may not have been properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the layout.
  Transport Issues: If the layout was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  System Upgrade: After an upgrade, certain layouts may become obsolete or may need to be reconfigured.
  
  Solutions:
  
  
  Check Layout Existence:
  
  Go to the relevant transaction or configuration area where layouts are defined (e.g., transaction SE71 for SAPscript or SMARTFORMS for Smart Forms).
  Verify if the layout in question exists and is correctly named.
  
  
  
  Create or Modify Layout:
  
  If the layout does not exist, you may need to create a new layout or modify an existing one to meet your requirements.
  Ensure that the layout is saved and activated.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the layout. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Transport Check:
  
  If the layout was supposed to be transported from another system, check the transport logs to ensure it was included and successfully imported.
  If necessary, re-transport the layout.
  
  
  
  System Configuration:
  
  Review the configuration settings related to the layout in the relevant customizing transactions (e.g., SPRO).
  Ensure that all necessary settings are in place for the layout to be recognized.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE71, SMARTFORMS, SPRO, and SU53.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.