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Message type: E = Error
Message class: /CCIS/CCISUNI_FIAA -
Message number: 064
Message text: Updating the records: Total &, Updated &.
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/CCIS/CCISUNI_FIAA064
- Updating the records: Total &, Updated &. ?The SAP error message
/CCIS/CCISUNI_FIAA064
typically relates to issues encountered during the updating of records in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or related modules. The message indicates a discrepancy between the total number of records intended to be updated and the number of records that were actually updated.Cause:
- Data Integrity Issues: There may be issues with the data being processed, such as missing or invalid entries that prevent successful updates.
- Locking Issues: Records may be locked by other processes or users, preventing the update from completing.
- Configuration Errors: Incorrect configuration settings in the SAP system can lead to failures in updating records.
- Authorization Issues: The user executing the update may not have the necessary permissions to modify certain records.
- System Performance: High system load or performance issues can lead to timeouts or incomplete processing of updates.
Solution:
- Check Data Validity: Review the data being processed to ensure that all required fields are populated and that there are no invalid entries.
- Release Locks: If records are locked, identify the processes or users holding the locks and resolve the conflicts. You can use transaction codes like SM12 to check for locks.
- Review Configuration: Ensure that the configuration settings related to the update process are correct and aligned with business requirements.
- Check Authorizations: Verify that the user has the necessary authorizations to perform the update. You can use transaction SU53 to analyze authorization issues.
- Monitor System Performance: Check system performance metrics to identify any bottlenecks. If necessary, consider optimizing the system or scheduling updates during off-peak hours.
- Review Logs: Check application logs (transaction SLG1) for any additional error messages or warnings that could provide more context on the failure.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
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