How To Fix /CCIS/CCISCORRESP145 - Run transaction J3RKKRD to process the &1 &2 &3 document manually

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 145

• Message text: Run transaction J3RKKRD to process the &1 &2 &3 document manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP145 - Run transaction J3RKKRD to process the &1 &2 &3 document manually ?

  The SAP error message /CCIS/CCISCORRESP145 typically indicates an issue related to the processing of correspondence documents in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or the SAP Convergent Charging (CC) module. The message suggests that there is a need to manually process a specific document using transaction J3RKKRD.
  Cause:
  The error can occur due to several reasons, including:
  
  Incomplete Data: The document may not have all the required data or may be missing critical information needed for processing.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the automatic processing of the document.
  Document Status: The document may be in a status that does not allow for automatic processing.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Run Transaction J3RKKRD:
  
  Go to the SAP GUI and enter transaction code J3RKKRD.
  This transaction is used to manually process the correspondence document. You will need to enter the document number or other relevant details as prompted.
  
  
  
  Check Document Details:
  
  Review the details of the document that is causing the error. Ensure that all required fields are filled out correctly and that the document is in the correct status for processing.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to correspondence processing in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after manual processing and checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP module you are working with (e.g., CRM, CC) for more information on correspondence processing.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to address the error message and successfully process the document in question.