How To Fix /CCIS/CCISCORRESP142 - J_3RKKR0 update error

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 142

• Message text: J_3RKKR0 update error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP142 - J_3RKKR0 update error ?

  The SAP error message /CCIS/CCISCORRESP142 J_3RKKR0 update error typically relates to issues encountered during the update of correspondence data in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables related to correspondence.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors during the update process.
  Authorization Issues: The user executing the update may not have the necessary authorizations to perform the operation.
  Database Locking: The database might be locked due to another transaction, preventing the update from being completed.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or missing entries. Use transaction codes like SE11 or SE16 to inspect relevant database tables.
  Review Configuration Settings: Ensure that all necessary configuration settings for correspondence processing are correctly set up. This may involve checking transaction codes related to configuration in the CRM or CC modules.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the update. This can be checked in transaction SU53 or by consulting with your security team.
  Database Locks: Check for any database locks that might be preventing the update. You can use transaction SM12 to view and manage locks.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a developer or SAP Basis consultant.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SM12 (Lock Entries), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific modules (CRM, CC) for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the error message /CCIS/CCISCORRESP142 J_3RKKR0 update error.