How To Fix /CCIS/CCISCORRESP128 - Enter non-zero amount

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 128

• Message text: Enter non-zero amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP128 - Enter non-zero amount ?

  The SAP error message /CCIS/CCISCORRESP128 Enter non-zero amount typically occurs in the context of the SAP Convergent Charging (CC) module. This error indicates that a non-zero amount is required for a specific transaction or operation, and the system has detected that a zero or null value has been entered instead.
  Cause:
  
  Zero Amount Entry: The most straightforward cause is that a user has attempted to enter a zero amount in a field that requires a non-zero value.
  Configuration Issues: There may be configuration settings in the SAP system that enforce non-zero amounts for certain transactions.
  Data Validation: The system may have validation rules that prevent processing if the amount is zero, which is common in financial transactions to avoid errors in billing or charging.
  
  Solution:
  
  Check Input Values: Ensure that the amount entered in the relevant field is non-zero. If you intended to enter a specific amount, double-check your input.
  Review Transaction Requirements: Consult the documentation or guidelines for the specific transaction you are attempting to perform to understand the requirements for the amount field.
  Configuration Review: If you are an administrator or have access to configuration settings, review the relevant configuration in the SAP Convergent Charging module to ensure that it aligns with your business requirements.
  Error Handling: If this error persists despite entering a non-zero amount, consider checking for any additional validation rules or dependencies that might be affecting the transaction.
  Consult SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging for detailed information on transaction processing and error handling.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may relate to the error, as this can help in troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.