How To Fix /CCIS/CCISCORRESP104 - Correspondence inverted

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 104

• Message text: Correspondence inverted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP104 - Correspondence inverted ?

  The SAP error message /CCIS/CCISCORRESP104 Correspondence inverted typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Interaction Center (CIC) when there is an issue with the correspondence data being processed. This error indicates that there is an inconsistency or mismatch in the correspondence data, which can lead to problems in processing or displaying the correspondence correctly.
  Cause:
  
  Data Inconsistency: The correspondence data may have been incorrectly entered or modified, leading to an inverted or mismatched state.
  Configuration Issues: There may be issues with the configuration settings related to correspondence processing in the SAP system.
  Missing or Incorrect Master Data: Related master data (like customer data, document types, etc.) may be missing or incorrectly set up.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solution:
  
  Check Data Entries: Review the correspondence data entries for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for correspondence processing in the SAP system. Ensure that all settings are correctly defined.
  Validate Master Data: Ensure that all related master data is complete and accurate. This includes checking customer records, document types, and any other relevant data.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. Applying the latest updates can sometimes resolve underlying issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and the data causing the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders or SOST for monitoring SAPconnect.
  Documentation: Review SAP documentation related to correspondence processing in CRM or CIC for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the /CCIS/CCISCORRESP104 Correspondence inverted error message in SAP.