Message type: E = Error
Message class: /CCIS/CCISCORRESP -
Message number: 104
Message text: Correspondence inverted
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The SAP error message /CCIS/CCISCORRESP104 Correspondence inverted typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Interaction Center (CIC) when there is an issue with the correspondence data being processed. This error indicates that there is an inconsistency or mismatch in the correspondence data, which can lead to problems in processing or displaying the correspondence correctly.
Cause: Data Inconsistency: The correspondence data may have been incorrectly entered or modified, leading to an inverted or mismatched state.
Configuration Issues: There may be issues with the configuration settings related to correspondence processing in the SAP system. Missing or Incorrect Master Data: Related master data (like customer data, document types, etc.) may be missing or incorrectly set up. System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
Solution: Check Data Entries: Review the correspondence data entries for any inconsistencies or errors.
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