How To Fix /CCIS/CCISCORRESP097 - You cannot delete item &

/CCIS/CCISCORRESP097 - Overview

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 097

• Message text: You cannot delete item &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/CCIS/CCISCORRESP097 - Details

• The SAP error message /CCIS/CCISCORRESP097 typically indicates that there is an issue preventing the deletion of a specific item in the system. This error is often related to the context of the SAP Customer Connection or SAP Customer Interaction Center (CIC) and can arise due to various reasons.
  
  Cause:
  
  Item Status: The item you are trying to delete may be in a status that does not allow deletion. For example, if the item is already processed or has dependencies, it cannot be deleted.
  Dependencies: There may be other items or transactions that are dependent on the item you are trying to delete, which prevents its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the item.
  Data Integrity Constraints: The system may have data integrity rules that prevent the deletion of certain items to maintain consistency in the database.
  
  
  Solution:
  
  Check Item Status: Verify the status of the item you are trying to