How To Fix /CCIS/CCISCORRESP028 - Item & was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 028

• Message text: Item & was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP028 - Item & was deleted ?

  The SAP error message /CCIS/CCISCORRESP028 Item & was deleted typically occurs in the context of the SAP Customer Connection and Integration Services (CCIS) module. This error indicates that a specific item referenced in a correspondence or document has been deleted, and as a result, the system cannot process the request related to that item.
  Cause:
  
  Item Deletion: The most straightforward cause is that the item in question has been deleted from the system. This could happen due to manual deletion by a user or as part of a data cleanup process.
  Data Integrity Issues: There may be inconsistencies in the database where the item was expected to exist but has been removed or is no longer valid.
  Incorrect References: The system might be trying to reference an item that was never valid or has been incorrectly referenced in the correspondence.
  
  Solution:
  
  Check Item Status: Verify if the item still exists in the system. You can do this by searching for the item in the relevant transaction or table.
  Review Deletion Logs: If the item was deleted, check the deletion logs or audit trails to understand why it was removed and if it can be restored.
  Update Correspondence: If the item is indeed deleted and cannot be restored, you may need to update the correspondence or document to remove references to the deleted item.
  Data Consistency Check: Run consistency checks on the database to identify any other potential issues that may arise from the deletion of the item.
  Consult Documentation: Refer to SAP documentation or notes related to the CCIS module for any specific guidelines or patches that may address this issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific CCIS transaction codes.
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide additional context.
  User Permissions: Ensure that the user has the necessary permissions to view or modify the items in question, as permission issues can sometimes lead to misleading error messages.
  
  By following these steps, you should be able to diagnose and resolve the error message /CCIS/CCISCORRESP028 Item & was deleted.