How To Fix /CCIS/CCISCORRESP009 - No accounts selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCISCORRESP -

• Message number: 009

• Message text: No accounts selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCISCORRESP009 - No accounts selected ?

  The SAP error message /CCIS/CCISCORRESP009 No accounts selected typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that the system could not find any accounts that meet the criteria specified in the transaction or process you are trying to execute.
  Causes:
  
  No Accounts Available: There may be no accounts in the system that match the selection criteria you have provided.
  Incorrect Selection Criteria: The filters or parameters you are using to select accounts may be too restrictive or incorrectly defined.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP CC and other modules), it may lead to accounts not being recognized.
  Authorization Issues: The user may not have the necessary permissions to view or access the accounts.
  Configuration Issues: There may be configuration problems in the SAP CC system that prevent accounts from being displayed.
  
  Solutions:
  
  Check Account Availability: Verify that there are accounts in the system that should be available for selection. You can do this by checking the account management section in SAP CC.
  Review Selection Criteria: Reassess the filters or parameters you are using to ensure they are set correctly. Try broadening the criteria to see if any accounts are returned.
  Data Synchronization: Ensure that all relevant data has been synchronized properly. If you suspect synchronization issues, you may need to run synchronization jobs or check logs for errors.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the accounts.
  Configuration Review: Review the configuration settings in SAP CC to ensure that everything is set up correctly. This may involve checking the account types, charging models, and other related settings.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP CC you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.