How To Fix /CCIS/CCIS_OS6021 - Keyset &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCIS/CCIS_OS6 -

• Message number: 021

• Message text: Keyset &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCIS/CCIS_OS6021 - Keyset &1 not found ?

  The SAP error message /CCIS/CCIS_OS6021 Keyset &1 not found typically indicates that a specific keyset, which is a collection of keys used for various operations in the SAP system, is not available or cannot be found in the system. This error is often encountered in the context of SAP's Customer Connection and Integration Services (CCIS) or related modules.
  Cause:
  
  Missing Keyset: The keyset referenced by the identifier &1 does not exist in the system. This could be due to a configuration issue, a missing transport, or an incomplete installation.
  Incorrect Configuration: The system may be incorrectly configured, leading to the inability to locate the specified keyset.
  Transport Issues: If the keyset was supposed to be transported from another system (e.g., development to production), it may not have been transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the keyset.
  
  Solution:
  
  Check Keyset Existence: Verify if the keyset with the identifier &1 exists in the system. You can do this by checking the relevant configuration tables or using transaction codes that relate to keysets.
  Transport the Keyset: If the keyset is missing, ensure that it is included in the transport requests and that these requests have been successfully imported into the target system.
  Review Configuration: Check the configuration settings related to the keysets in the system. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the keyset. You may need to consult with your security team to verify user roles and permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or functionality you are working with to see if there are any known issues or additional steps required.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing keysets, such as SE11 (Data Dictionary), SE80 (Object Navigator), or specific CCIS-related transactions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.