How To Fix /CCEE/XX_EI004 - Field 'Fax' contains forbidden characters

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCEE/XX_EI -

• Message number: 004

• Message text: Field 'Fax' contains forbidden characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCEE/XX_EI004 - Field 'Fax' contains forbidden characters ?

  The SAP error message /CCEE/XX_EI004 Field 'Fax' contains forbidden characters typically indicates that the input for the 'Fax' field in a specific transaction or data entry form contains characters that are not allowed according to the system's validation rules. This can happen in various contexts, such as when entering customer or vendor information.
  Cause:
  
  Invalid Characters: The 'Fax' field may only accept certain characters (e.g., digits, plus sign, hyphen, etc.). If any other characters (like letters, special symbols, etc.) are included, the system will throw this error.
  Field Length: The input might exceed the maximum length allowed for the 'Fax' field.
  Configuration Settings: There may be specific configuration settings in the SAP system that define what characters are permissible in the 'Fax' field.
  
  Solution:
  
  Check Input: Review the value entered in the 'Fax' field. Ensure that it only contains valid characters. Typically, a valid fax number might look like this: [phone] or 123-456-7890.
  Remove Forbidden Characters: Eliminate any characters that are not allowed. For example, remove letters, spaces, or special characters that are not part of a standard fax number format.
  Verify Length: Ensure that the fax number does not exceed the maximum length defined for the field.
  Consult Documentation: If you are unsure about the valid characters or format, consult the SAP documentation or your organization's guidelines for data entry.
  System Configuration: If the issue persists and you believe the input is correct, it may be necessary to check the system configuration. This may require assistance from an SAP administrator or consultant who can review the validation rules set for the 'Fax' field.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Transaction Codes: Depending on where you encounter this error, the transaction code (e.g., XD01, XD02 for customer master data) may provide context for troubleshooting.
  User Exits or BAdIs: If your organization has custom enhancements, there may be user exits or BAdIs that affect how data is validated in the 'Fax' field.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.