How To Fix /CCEE/CL_XX_FI_MASK009 - Action cannot be completed; processing contains blocked personal data

SAP Error Message - Details

• Message type: E = Error

• Message class: /CCEE/CL_XX_FI_MASK -

• Message number: 009

• Message text: Action cannot be completed; processing contains blocked personal data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CCEE/CL_XX_FI_MASK009 - Action cannot be completed; processing contains blocked personal data ?

  The SAP error message /CCEE/CL_XX_FI_MASK009 indicates that an action cannot be completed because the processing involves blocked personal data. This typically relates to data protection regulations, such as the General Data Protection Regulation (GDPR) in the European Union, which restricts the processing of personal data under certain conditions.
  Cause:
  
  
  Blocked Personal Data: The data you are trying to process is marked as blocked due to compliance with data protection laws. This could be due to:
  
  The data being subject to a legal hold.
  The data being flagged for deletion or anonymization.
  User consent not being obtained for processing personal data.
  
  
  
  Configuration Settings: The system may have specific configurations that prevent the processing of certain types of personal data.
  
  
  User Authorizations: The user attempting to perform the action may not have the necessary authorizations to process personal data.
  
  
  Solution:
  
  
  Review Data Blocking: Check the status of the personal data in question. Determine why it is blocked and whether it can be unblocked. This may involve:
  
  Consulting with your data protection officer or legal team.
  Reviewing any relevant data retention policies.
  
  
  
  Adjust Configuration: If the blocking is due to system configuration, you may need to adjust the settings in the SAP system. This could involve:
  
  Modifying data protection settings.
  Ensuring that the data is not marked for deletion or anonymization.
  
  
  
  User Authorization: Ensure that the user has the appropriate authorizations to process the data. This may involve:
  
  Checking user roles and permissions.
  Granting additional access if necessary.
  
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling blocked personal data. This may include:
  
  SAP Notes related to data protection and personal data processing.
  Best practices for compliance with data protection regulations.
  
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant context.
  
  
  Related Information:
  
  GDPR Compliance: Familiarize yourself with GDPR and other relevant data protection regulations to understand the implications of processing personal data.
  SAP Data Protection Tools: Explore SAP tools and features designed to help manage personal data, such as data anonymization and data retention management.
  Training and Awareness: Ensure that users handling personal data are trained on data protection policies and the importance of compliance.
  
  By following these steps, you should be able to address the error message and ensure compliance with data protection regulations.