How To Fix CC517 - Error occurred when saving processing flag for change pointer

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 517

• Message text: Error occurred when saving processing flag for change pointer

What causes this issue?

An unidentifiable error occurred when the processing flag for the
change pointer was reset.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please ask your system admininstrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC517 - Error occurred when saving processing flag for change pointer ?

  The SAP error message CC517, which states "Error occurred when saving processing flag for change pointer," typically occurs in the context of Change Pointers in SAP. Change Pointers are used to track changes in master data and are often utilized in the context of IDoc processing and data replication.
  Cause:
  The CC517 error can be caused by several factors, including:
  
  Database Issues: There may be issues with the database that prevent the change pointer from being saved correctly.
  Authorization Problems: The user may not have the necessary authorizations to update the change pointer table.
  Data Consistency Issues: There may be inconsistencies in the data that are causing the save operation to fail.
  System Configuration: Incorrect configuration of the Change Pointer settings in the system can lead to this error.
  Locking Issues: If another process is locking the change pointer table, it may prevent the current process from saving the changes.
  
  Solution:
  To resolve the CC517 error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to modify change pointers. You can check the user's roles and authorizations in transaction SU53 or SU01.
  
  
  Review Database Logs: Check the database logs for any errors or issues that might indicate why the save operation is failing. You can use transaction ST22 to check for dumps or transaction SM21 for system logs.
  
  
  Check Change Pointer Configuration: Review the configuration settings for Change Pointers in transaction BD61. Ensure that the settings are correct and that the relevant message types are activated.
  
  
  Monitor Lock Entries: Use transaction SM12 to check for any lock entries that might be preventing the change pointer from being saved. If you find any locks that are not needed, you can delete them (with caution).
  
  
  Run Report RBDCPCLR: This report can be used to clear any inconsistencies in the change pointer table. Execute it in the background to clean up any problematic entries.
  
  
  Check for Data Consistency: Ensure that the data being processed is consistent and does not violate any constraints that might prevent the change pointer from being saved.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BD61: Change Pointer Configuration
  SM12: Display and Delete Lock Entries
  ST22: Dump Analysis
  SM21: System Log
  RBDCPCLR: Report to clear change pointers
  
  
  
  Change Pointer Tables: The relevant tables for change pointers include:
  
  BDCP: Change Pointer Table
  BDCP2: Change Pointer Table for IDocs
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Change Pointers and their configuration.
  
  
  By following these steps, you should be able to diagnose and resolve the CC517 error in your SAP system.