How To Fix CC353 - User & of document & does not have a user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 353

• Message text: User & of document & does not have a user master record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC353 - User & of document & does not have a user master record ?

  The SAP error message CC353 indicates that a user associated with a specific document does not have a user master record in the system. This typically occurs in the context of user authorizations and roles within SAP, particularly in modules like Controlling (CO) or Financial Accounting (FI).
  Cause:
  
  Missing User Master Record: The user ID referenced in the document does not exist in the SAP user master database.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect User ID: There may be a typo or incorrect user ID in the document.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user master record for the user.
  
  
  
  Reactivate User:
  
  If the user exists but is inactive, reactivate the user by changing the status in the user master record.
  
  
  
  Verify User ID:
  
  Ensure that the user ID in the document is correct. If there is a typo, correct it.
  
  
  
  Assign Authorizations:
  
  If the user exists but lacks the necessary authorizations, assign the appropriate roles and authorizations to the user.
  
  
  
  Consult with Security Team:
  
  If you are unsure about the necessary roles or authorizations, consult with your SAP security team or administrator.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance (to manage roles and authorizations)
  
  
  
  User Master Record: This is a record that contains all the information related to a user, including their roles, authorizations, and personal data.
  
  
  Authorization Objects: These are used to control access to various functions in SAP. Ensure that the user has the necessary authorization objects assigned.
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  
  By following these steps, you should be able to resolve the CC353 error and ensure that the user can access the necessary documents in SAP.