How To Fix CC353 - User & of document & does not have a user master record

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 353

• Message text: User & of document & does not have a user master record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC353 - User & of document & does not have a user master record ?

  The SAP error message CC353 indicates that a user associated with a specific document does not have a user master record in the system. This typically occurs in the context of user authorizations and roles within SAP, particularly in modules like Controlling (CO) or Financial Accounting (FI).
  
  Cause:
  
  Missing User Master Record: The user ID referenced in the document does not exist in the SAP user master database.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect User ID: There may be a typo or incorrect user ID in the document.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user master record for the user.
  
  
  
  Reactivate User:
  
  If the user exists but is inactive, reactivate the user by changing the status in