How To Fix CC342 - Object & is still being signed for

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 342

• Message text: Object & is still being signed for

What causes this issue?

You want to process a change request/order. However, this is not
possible the change request/order is currently in the signature
process, which is required to set a system status.
One or more people have already signed. However, in order to complete
the signature process you need at least one other signature.

System Response

The system does not allow any changes. The fields of the change master
record are not ready for input.

How to fix this error?

If necessary contact the people responsible for signing.
You have the following options:
Continue the signature process.
Cancel the signature process.
In this case, all of the signatures that have been gathered for the
current system status, are lost.
Continue as follows:
Select |@4K@.
The dialog box <LS>status</> appears. Alongside the system status for
which a signature is required, the icon |@4K@ is displayed.
Reselect |@4K@.
A dialog box appears, on which you can get signatures, in order to
either continue or cancel the signature process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC342 - Object & is still being signed for ?

  The SAP error message CC342 indicates that an object is still being signed, which typically occurs in the context of transport management in SAP systems. This error can arise when you attempt to perform an action on a transport request or object that is currently in the process of being signed off by another user or process.
  Cause:
  
  Concurrent Signing: Another user or process is currently signing the same transport request or object.
  Locking Mechanism: SAP uses a locking mechanism to prevent multiple users from modifying the same object simultaneously. If an object is locked for signing, you cannot perform actions on it until the lock is released.
  Long-running Processes: Sometimes, a signing process may take longer than expected due to system performance issues or other delays.
  
  Solution:
  
  Wait and Retry: If another user is signing the object, wait for them to complete the process. You can check with your colleagues to see if they are working on the same transport request.
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the object. If you find a lock that seems to be stuck, you may need to investigate further.
  Release Locks: If you determine that a lock is no longer valid (e.g., the user has logged off unexpectedly), you may need to release the lock manually. Be cautious with this approach, as it can lead to data inconsistency if not handled properly.
  Transport Organizer: Use transaction code SE09 or SE10 to view the transport requests and their statuses. This can help you identify if the request is still in the signing phase.
  System Performance: If the signing process is taking too long, check the system performance and resolve any underlying issues that may be causing delays.
  
  Related Information:
  
  Transport Management System (TMS): Understanding how the TMS works in SAP can help you manage transport requests more effectively.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to sign transport requests.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport signing and locking mechanisms.
  Documentation: Refer to SAP documentation for detailed information on transport management and error handling.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or support for further assistance.