How To Fix CC312 - Release key value cannot be zero

CC312 - Overview

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 312

• Message text: Release key value cannot be zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC312 - Release key value cannot be zero ?

  The SAP error message CC312, which states "Release key value cannot be zero," typically occurs in the context of controlling (CO) or project systems (PS) when you are trying to release a budget or a cost center, and the release key value is not set correctly.
  
  Cause:
  
  Incorrect Configuration: The release key is not properly configured in the system. This could be due to missing or incorrect settings in the controlling area or cost center settings.
  Zero Value: The system is attempting to process a release with a key value of zero, which is not allowed. This can happen if the release key is not defined or if the value is not being populated correctly during the transaction.
  Data Entry Error: There may be a mistake in the data entry where the release key is supposed to be specified.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the controlling area or cost center and ensure that