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How To Fix CC308 - A technical error has occurred.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CC - ECM: Messages

  • Message number: 308

  • Message text: A technical error has occurred.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CC308 - A technical error has occurred. ?

    The SAP error message CC308, which states "A technical error has occurred," is a generic error message that can arise in various contexts within the SAP system. This error does not provide specific details about the underlying issue, making it somewhat challenging to diagnose. However, here are some common causes, potential solutions, and related information that may help you troubleshoot the issue:

    Common Causes:

    1. System Configuration Issues: Incorrect configuration settings in the SAP system can lead to technical errors.
    2. Database Issues: Problems with the database, such as connectivity issues or corruption, can trigger this error.
    3. Authorization Problems: Insufficient user authorizations may prevent certain actions, leading to technical errors.
    4. Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause this error.
    5. Network Issues: Connectivity problems between the SAP application server and the database or other components can lead to this error.
    6. Transport Issues: Problems with transport requests or inconsistencies in the transport directory can also cause technical errors.

    Potential Solutions:

    1. Check System Logs: Use transaction codes like SLG1 (Application Log) or SM21 (System Log) to check for detailed error messages that can provide more context about the issue.
    2. Review Short Dumps: Use transaction ST22 to check for any short dumps that may have occurred around the time the error was encountered. This can provide insights into the specific program or function that failed.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    4. Database Connection: Verify the database connection settings and ensure that the database is up and running without issues.
    5. Debugging: If the error occurs in a custom program, consider debugging the program to identify the point of failure.
    6. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    7. System Restart: In some cases, restarting the SAP application server or the database may resolve transient issues.
    8. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), SLG1 (Application Log), and SM37 (Job Monitoring) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for any known issues or troubleshooting steps.

    Since CC308 is a generic error, the specific resolution may vary based on the context in which it occurs. Therefore, gathering as much information as possible about the circumstances surrounding the error is crucial for effective troubleshooting.

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