How To Fix CBN_ES_MESSAGE032 - Metadata call for connector &1 was not succesful.

SAP Error Message - Details

• Message type: E = Error

• Message class: CBN_ES_MESSAGE - Message Class for CestBON Search

• Message number: 032

• Message text: Metadata call for connector &1 was not succesful.

What causes this issue?

Metadata call for connector XXX was not succesful.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The metadata of the service is defined using the metadata of an
enterprise search connector. Please check if the used connector is
available and active. Therefore please use transaction ESH_COCKPIT (i.e.
select connector, Actions>Consistency Check or just checking the log
tab).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBN_ES_MESSAGE032 - Metadata call for connector &1 was not succesful. ?

  The SAP error message CBN_ES_MESSAGE032 indicates that there was an issue with a metadata call for a connector in the SAP system. This error typically arises in the context of SAP Business Connector or when integrating with external systems.
  Cause:
  
  Connector Configuration Issues: The connector may not be properly configured, leading to failed metadata retrieval.
  Network Issues: There could be network connectivity problems between the SAP system and the external system or service.
  Authorization Problems: The user or service account may not have the necessary permissions to access the metadata.
  Service Unavailability: The external service or system that the connector is trying to reach may be down or not responding.
  Incorrect Endpoint: The URL or endpoint configured for the connector may be incorrect or outdated.
  
  Solution:
  
  Check Connector Configuration: Review the configuration settings of the connector to ensure they are correct. Verify the endpoint URL, authentication details, and any other relevant settings.
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the external service. Ensure that there are no firewall rules blocking the connection.
  Review Authorization: Ensure that the user or service account used by the connector has the necessary permissions to access the metadata. This may involve checking roles and authorizations in both SAP and the external system.
  Check Service Status: Verify that the external service is up and running. If it is down, you may need to wait until it is restored or contact the service provider.
  Update Endpoint: If the endpoint has changed, update the connector configuration with the new URL or endpoint.
  Review Logs: Check the SAP application logs and any logs from the external service for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific connector you are using, as it may contain troubleshooting tips and best practices.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.