How To Fix CBGLAPI223 - Output device &1 unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 223

• Message text: Output device &1 unknown

What causes this issue?

You have configured output device &V1&, which does not exist in SAP
system &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Customizing activity <DS:SIMG.EHS_GLM_PRINT_STATIO>Assign Printer
to Print Station</>, assign an output device that exists in SAP system
&V2& to the printer used in Global Label Management.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI223 - Output device &1 unknown ?

  The SAP error message CBGLAPI223 with the description "Output device &1 unknown" typically occurs when the system cannot recognize the specified output device in the print configuration. This can happen for various reasons, such as the output device not being defined in the system, the device being inactive, or a typo in the device name.
  Causes:
  
  Undefined Output Device: The output device specified does not exist in the SAP system.
  Inactive Device: The output device exists but is not active or has been deactivated.
  Typographical Error: There may be a typo in the output device name when it was specified in the print settings.
  Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  Configuration Issues: The output device may not be properly configured in the SAP system.
  
  Solutions:
  
  
  Check Output Device Definition:
  
  Go to transaction SPAD (Spool Administration).
  In the "Output Devices" section, check if the specified output device exists.
  If it does not exist, you may need to create it.
  
  
  
  Activate the Output Device:
  
  If the output device exists but is inactive, you can activate it in the same SPAD transaction.
  Ensure that the device is set to "Active" status.
  
  
  
  Verify Device Name:
  
  Double-check the spelling of the output device name in the print settings.
  Ensure that it matches exactly with the name defined in the system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output device.
  You may need to consult with your SAP security team to verify this.
  
  
  
  Review Configuration:
  
  If the output device is configured to use a specific print server or settings, ensure that those configurations are correct.
  Check for any recent changes in the system that might have affected the output device configuration.
  
  
  
  Test Printing:
  
  After making the necessary changes, perform a test print to ensure that the output device is functioning correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SP01: Spool Request - to view spool requests and their statuses.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring output devices and troubleshooting printing issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to output devices and printing.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.