How To Fix CBGL00511 - No customer is assigned to order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 511

• Message text: No customer is assigned to order &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system cannot determine labels or display the label tree.

How to fix this error?

Assign a customer to order &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00511 - No customer is assigned to order &1 ?

  The SAP error message CBGL00511 indicates that there is no customer assigned to the specified order (denoted by &1). This error typically occurs in the context of sales and distribution (SD) or project systems (PS) when trying to process an order that requires a customer assignment.
  Cause:
  
  Missing Customer Assignment: The order in question does not have a customer assigned to it. This can happen if the order was created without specifying a customer or if the customer assignment was inadvertently removed.
  Incorrect Order Type: The order type being used may not be configured to require a customer assignment.
  Data Entry Error: There may have been a mistake during the order creation process, leading to the omission of the customer information.
  
  Solution:
  
  
  Assign a Customer:
  
  Go to the order in question and check the details.
  If the customer field is empty, you need to assign a valid customer to the order. This can typically be done in the order details screen by entering the customer number or selecting it from a list.
  
  
  
  Check Order Type Configuration:
  
  Ensure that the order type you are using is configured to require a customer assignment. This can be checked in the configuration settings (transaction code SPRO) under Sales and Distribution or Project System settings.
  
  
  
  Review Order Creation Process:
  
  If the error persists, review the process used to create the order. Ensure that all required fields, including customer information, are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the order type and customer assignment requirements.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or CJ20N (Project Builder) depending on the context of the order.
  User Authorizations: Ensure that the user has the necessary authorizations to assign customers to orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CBGL00511 error and successfully assign a customer to the order.