How To Fix CB01004 - Problems calling the system to read the application log using RFC

CB01004 - Overview

• Message type: E = Error

• Message class: CB01 - Messages for Interface Objects

• Message number: 004

• Message text: Problems calling the system to read the application log using RFC

What causes this issue?

You attempted to call the application log in the system from a logistics
system using a Remote Function Call (RFC) connection. This attempt
failed.

System Response

The application log is not displayed.

How to fix this error?

Check whether the RFC connection to the system is working.
Check in the logistics system whether the name of the RFC destination is
specified in Customizing for <ZK>Product Safety</> in the IMG activity
<LS>Specify Environment Parameters</> under the environment parameter
DEST_SRE_DS.

Procedure for System Administrators

You can set up RFC destinations in Customizing or in a productive
system. To do this, you either edit the activity
<DS:SIMG.SIMG_BCSNC_SM59>Define RFC destination</> in Customizing for
Basis or you choose <LS>Tools -> Administration -> Administration ->
Network -> RFC Destinations</> on the <LS>SAP Easy Access</> screen.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB01004 - Problems calling the system to read the application log using RFC ?

  The SAP error message CB01004 indicates that there is a problem when the system attempts to read the application log using Remote Function Call (RFC). This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  RFC Connection Issues: The RFC connection to the target system may not be configured correctly or may be down.
  Authorization Problems: The user executing the RFC call may not have the necessary authorizations to read the application log.
  Network Issues: There may be network connectivity problems between the systems involved in the RFC call.
  System Configuration: The target system may not be properly configured to handle the application log requests.
  Application Log Not Found: The specific application log being requested may not exist or may have been deleted.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Verify the RFC destination in transaction SM59. Ensure that the connection is correctly configured and test the connection to see