How To Fix CB707 - Logs for message & & & deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 707

• Message text: Logs for message & & & deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CB707 - Logs for message & & & deleted ?

  The SAP error message CB707, which states "Logs for message & & & deleted," typically occurs in the context of the SAP system's handling of message logs, particularly in the area of message processing or communication. This error indicates that the logs for a specific message have been deleted, which can happen for various reasons, such as system cleanup processes or manual deletions.
  Cause:
  
  System Cleanup: SAP systems often have background jobs that clean up old logs to save space. If the logs for a specific message are older than the retention period set in the system, they may be deleted automatically.
  Manual Deletion: Users with the appropriate permissions may manually delete logs, leading to this error.
  Configuration Issues: Incorrect configuration settings related to log retention or archiving may lead to premature deletion of logs.
  Message Processing Errors: If there are issues in processing messages, the system may not retain logs as expected.
  
  Solution:
  
  Check Log Retention Settings: Review the configuration settings for log retention in the relevant transaction (e.g., transaction SLG2 for application logs). Ensure that the retention period is set appropriately.
  Review Background Jobs: Check if there are any scheduled background jobs that might be deleting logs. You can do this in transaction SM37 (Job Monitoring).
  Reprocess Messages: If the logs are deleted but the messages still need to be processed, you may need to reprocess the messages manually or through a batch job.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide guidance on log management.
  Check User Permissions: Ensure that only authorized users have the ability to delete logs, to prevent accidental deletions.
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Display Application Log
  SLG2: Manage Application Log
  SM37: Job Monitoring
  
  
  SAP Notes: Search the SAP Support Portal for notes related to message logging and error CB707 for any specific patches or updates.
  Documentation: Review SAP documentation on message processing and logging to understand how logs are managed and retained.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.