How To Fix CB702 - Log and texts for message are not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 702

• Message text: Log and texts for message are not deleted

What causes this issue?

Logs and texts of messages that are sent to message destination PI01
(Process message records) are also recorded in the
<DS:GLOS.3526C4F6AFAB52B9E10000009B38F974>batch record</>. When you
delete messages that were sent to destination PI01, the system for this
reason does not delete the corresponding logs or texts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB702 - Log and texts for message are not deleted ?

  The SAP error message CB702, which states "Log and texts for message are not deleted," typically occurs in the context of the SAP Change Management or Transport Management System. This error indicates that the system is unable to delete logs or texts associated with a specific message or transport request.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to delete logs or texts.
  System Configuration: There may be configuration settings that prevent the deletion of logs or texts.
  Database Constraints: There could be database constraints or locks that are preventing the deletion.
  Message Status: The status of the message or transport request may not allow for deletion (e.g., if it is still in use or not fully processed).
  Technical Issues: There may be underlying technical issues, such as inconsistencies in the database or problems with the transport management system.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete logs and texts. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Configuration Settings: Check the configuration settings related to log management and deletion in the SAP system. Ensure that the settings allow for the deletion of logs and texts.
  Check Message Status: Verify the status of the message or transport request. If it is still in use or not fully processed, you may need to wait until it is completed before attempting to delete.
  Database Check: Perform a database check to ensure there are no locks or constraints preventing the deletion. This may involve checking for open transactions or locks in the database.
  Use Transaction Codes: You can use transaction codes like SLG1 (Application Log) to view logs and identify any issues related to the deletion process.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for application logs, SE01 for transport requests, and SE09 for transport organizer.
  SAP Notes: Regularly check for SAP Notes related to transport management and log deletion, as these can provide specific guidance or fixes for known issues.
  Documentation: Review SAP documentation on change management and transport management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the CB702 error and implement a suitable solution.