How To Fix CB500 - Order & does not contain order item &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

  • Message number: 500

  • Message text: Order & does not contain order item &

  • Show details Hide details
  • What causes this issue?

    With the selected process message, a goods receipt for order &V1&
    is reported to the warehouse (destination &V3&). However, order
    item &V2& which is specified in the message is not a valid item of the
    order &V1&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If the message has not yet been sent to another destination, correct
    and send it from the message monitor.
    Otherwise, manually enter the goods receipt if necessary.

    <DS:TRAN.MB31>Proceed</>
    ENDIF

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CB500 - Order & does not contain order item & ?

    The SAP error message CB500 typically indicates that there is an issue with the order item in a sales order or production order. This error can occur in various scenarios, such as when trying to process an order that does not have the required order items or when there is a mismatch in the order data.

    Cause:

    1. Missing Order Item: The order you are trying to process does not contain the specified order item.
    2. Incorrect Order Type: The order type may not be compatible with the items being processed.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the order.
    4. Authorization Issues: The user may not have the necessary permissions to view or process the order items.
    5. System Configuration: There may be configuration issues in the SAP system that prevent the order from being processed correctly.

    Solution:

    1. Check Order Items: Verify that the order contains the necessary items. If items are missing, you may need to add them to the order.
    2. Review Order Type: Ensure that the order type is appropriate for the items you are trying to process.
    3. Data Validation: Check for any data inconsistencies or errors in the order. This may involve reviewing the order details and correcting any discrepancies.
    4. User Authorization: Ensure that the user has the necessary permissions to access and process the order items.
    5. Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the system configuration and settings related to order processing.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like VA03 (Display Sales Order), CO03 (Display Production Order), or others relevant to your order type to investigate the issue further.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on order processing and error handling.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for assistance.

    By following these steps, you should be able to identify the cause of the CB500 error and implement a solution to resolve it.

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