How To Fix CB402 - Error when editing the characteristic value

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 402

• Message text: Error when editing the characteristic value

What causes this issue?

When the characteristic value was edited, an internal error
occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB402 - Error when editing the characteristic value ?

  The SAP error message CB402 typically occurs when there is an issue related to the editing of characteristic values in the context of classification in SAP. This error can arise due to various reasons, such as:
  Causes of CB402 Error:
  
  Authorization Issues: The user may not have the necessary authorizations to edit the characteristic values.
  Locked Characteristics: The characteristic being edited may be locked for changes due to various reasons, such as being part of a classification that is currently in use.
  Incorrect Data Entry: The value being entered may not conform to the expected format or may violate certain constraints defined for the characteristic.
  System Configuration: There may be configuration settings in the classification system that prevent changes to certain characteristics.
  Dependencies and Relationships: The characteristic may have dependencies or relationships with other characteristics that are not being met.
  
  Solutions to CB402 Error:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to edit the characteristic values. This can be done by reviewing the user's roles and permissions in the SAP system.
  Unlock Characteristics: If the characteristic is locked, check if it can be unlocked. This may require administrative access or coordination with the relevant team.
  Validate Input Data: Ensure that the value being entered is valid and adheres to the defined formats and constraints. Check for any mandatory fields that need to be filled.
  Review Configuration Settings: Consult with the SAP configuration team to review the settings related to the classification and characteristics. Adjustments may be needed to allow for editing.
  Check Dependencies: Investigate if there are any dependencies or relationships with other characteristics that need to be addressed before editing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL02 (Change Class), CL03 (Display Class), and CL30 (Change Characteristics) to navigate the classification system effectively.
  SAP Notes: Check for any SAP Notes related to the CB402 error for specific patches or updates that may address the issue.
  Documentation: Review SAP documentation on classification and characteristics for a better understanding of how they work and the constraints involved.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.