How To Fix CB384 - No inspection characteristics maintained for the phase

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 384

• Message text: No inspection characteristics maintained for the phase

What causes this issue?

The process message is transferred to QM because one of the following
settings have been made:
The master recipe specifies that partial lots or batches are assigned
in QM (see QM data for the recipe header, <LS>Partial-lot assign.</>
field.
The master recipe specifies that inspection point quantities are
recorded in QM (see QM data for the operation/phase,
<LS>Insp.pointCompletion</> field).
You have, however, not assigned inspection characteristics to the
operation or phase, that is, no inspection is planned. For this reason,
the reported quantity cannot be assigned to an inspection point in QM.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Depending on your requirements, proceed as follows:
If you want to transfer the quantity to QM and assign it to a partial
lot or batch there, create an unplanned inspection characteristic for
the operation or phase in the process order.
When recording the results for this characteristic, the quantity can be
assigned to an inspection point.
If you do not need the quantity in QM, post the goods receipt directly
to inventory management.
<ZH>Note:</>
To avoid this error in other process orders, we recommend correcting
the error in the master recipes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB384 - No inspection characteristics maintained for the phase ?

  The SAP error message CB384 ("No inspection characteristics maintained for the phase") typically occurs in the context of Quality Management (QM) when you are trying to perform an inspection or quality check, but the system cannot find any inspection characteristics associated with the specified phase of the inspection plan.
  Cause:
  
  Missing Inspection Characteristics: The most common cause is that the inspection characteristics have not been defined for the specific phase in the inspection plan.
  Incorrect Phase Assignment: The phase you are trying to use may not be correctly assigned or may not exist in the inspection plan.
  Inactive Inspection Plan: The inspection plan might be inactive or not properly configured.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings related to the inspection plan or characteristics.
  
  Solution:
  
  
  Check Inspection Plan:
  
  Go to the inspection plan in transaction code QP02 (Change Inspection Plan) or QP03 (Display Inspection Plan).
  Verify that the inspection characteristics are defined for the relevant phase.
  If they are missing, you will need to add the necessary inspection characteristics.
  
  
  
  Review Phase Assignment:
  
  Ensure that the phase you are trying to use is correctly assigned in the inspection plan.
  Check if the phase is active and properly configured.
  
  
  
  Activate Inspection Plan:
  
  If the inspection plan is inactive, activate it using transaction code QP01 (Create Inspection Plan) or QP02.
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the master data related to the material, inspection plan, and characteristics.
  You may need to run consistency checks or consult with your SAP administrator for further analysis.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Quality Management and inspection plans for additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QP01: Create Inspection Plan
  QP02: Change Inspection Plan
  QP03: Display Inspection Plan
  QA32: Change Inspection Lot
  QA03: Display Inspection Lot
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or bugs related to this error message.
  
  
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify inspection plans and characteristics.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in Quality Management for further assistance.