How To Fix CB371 - & Old value: & New value: &

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 371

• Message text: & Old value: & New value: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB371 - & Old value: & New value: & ?

  The SAP error message CB371 typically relates to issues with the configuration of a characteristic in the classification system. This error often occurs when there is an attempt to change a characteristic value that is not allowed due to existing dependencies or constraints in the system.
  Cause:
  
  Inconsistent Data: The old value and new value of a characteristic may not be compatible due to existing dependencies or rules defined in the classification system.
  Authorization Issues: The user may not have the necessary permissions to change the characteristic value.
  Locked Objects: The object being modified may be locked by another user or process, preventing changes.
  Incorrect Configuration: The characteristic may be incorrectly configured, leading to conflicts when attempting to change its value.
  
  Solution:
  
  Check Dependencies: Review the dependencies and constraints associated with the characteristic. Ensure that the new value is valid and does not violate any rules.
  Authorization Check: Verify that the user has the necessary authorizations to make changes to the characteristic. If not, contact your system administrator to obtain the required permissions.
  Unlock Objects: If the object is locked, identify the user or process that has locked it and resolve the issue. This may involve waiting for the lock to be released or contacting the user.
  Review Configuration: Check the configuration of the characteristic in the classification system. Ensure that it is set up correctly and that there are no conflicting settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CT04 (to maintain characteristics) or CL02 (to maintain classes) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the CB371 error and implement a solution to resolve it.