How To Fix CB365 - => The test message is not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 365

• Message text: => The test message is not sent

What causes this issue?

The selected process message has been created for test purposes.
This means:
The message is checked for formal errors.
The corresponding error and warning messages are transferred to the
message log.
However, the message is not sent.
No checks are carried out with respect to the message destinations.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB365 - => The test message is not sent ?

  The SAP error message CB365, which states "The test message is not sent," typically occurs in the context of the SAP system's communication or messaging functionalities, such as when testing the configuration of a communication method (like ALE, IDoc, or other messaging systems).
  Cause:
  
  Configuration Issues: The communication settings may not be properly configured. This could include incorrect settings in the partner profiles, logical systems, or communication methods.
  Missing or Incorrect Parameters: Required parameters for sending messages may be missing or incorrectly set.
  Authorization Issues: The user or system may not have the necessary authorizations to send messages.
  Network Issues: There could be network connectivity problems preventing the message from being sent.
  System Errors: There may be underlying system errors or issues with the SAP application server.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration of the communication method in transaction codes like WE20 (Partner Profiles) and WE21 (Port Definition).
  Ensure that the logical systems are correctly defined and that the partner profiles are set up properly.
  
  
  
  Review Parameters:
  
  Check if all required parameters for the message type are correctly filled in.
  Ensure that the message type and IDoc type are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to send messages. This can be checked in transaction SU53 or by reviewing the user roles.
  
  
  
  Test Connectivity:
  
  Use transaction SM59 to check the RFC connections and ensure that they are working correctly.
  Test the network connectivity between the systems involved.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context on the issue.
  Check the IDoc status in transaction WE02 or WE05 to see if there are any related errors.
  
  
  
  System Health:
  
  Ensure that the SAP system is running without issues. Check for any system alerts or performance issues that might affect messaging.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20: Partner Profiles
  WE21: Port Definition
  SM59: RFC Destinations
  SLG1: Application Log
  WE02/WE05: IDoc Monitoring
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring communication methods and troubleshooting messaging issues.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address specific issues related to error CB365.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.