How To Fix CB345 - Error when posting the goods receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 345

• Message text: Error when posting the goods receipt

What causes this issue?

With the selected process message, a goods receipt for the order was
reported to the warehouse (destination &V1&). However, an error
occurred when the goods receipt was posted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

RESET N1
Check the message data.
If the message has not yet been sent to another destination, correct
and send it from the message monitor.
Otherwise, manually enter the goods receipt.

<DS:TRAN.MB31>Proceed</>
ENDIF
If you cannot find an error in the message data, please contact your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB345 - Error when posting the goods receipt ?

  The SAP error message CB345 typically occurs during the goods receipt posting process when there is an issue with the material or the associated document. Here are some common causes, solutions, and related information for this error:
  Causes of CB345 Error
  
  
  Material Master Issues: The material may not be set up correctly in the material master. This could include missing data or incorrect settings related to the valuation class, plant, or storage location.
  
  
  Document Type Restrictions: The document type used for the goods receipt may not be allowed for the specific transaction or may have restrictions.
  
  
  Stock Type Issues: The stock type (e.g., unrestricted, quality inspection, blocked) may not be compatible with the goods receipt being processed.
  
  
  Quantity Issues: The quantity being posted may exceed the available stock or may not match the expected quantity in the purchase order or production order.
  
  
  Account Determination Issues: There may be issues with account determination settings that prevent the system from posting the necessary accounting entries.
  
  
  User Authorizations: The user may not have the necessary authorizations to perform the goods receipt transaction.
  
  
  Solutions
  
  
  Check Material Master: Verify that the material master data is complete and correct. Ensure that all necessary fields are filled out, especially those related to the valuation and stock management.
  
  
  Review Document Type: Ensure that the document type used for the goods receipt is appropriate and that there are no restrictions preventing its use.
  
  
  Validate Stock Type: Check the stock type being used and ensure it is compatible with the goods receipt. If necessary, change the stock type or adjust the goods receipt accordingly.
  
  
  Confirm Quantity: Ensure that the quantity being posted matches the expected quantity in the associated purchase order or production order. Adjust the quantity if needed.
  
  
  Check Account Determination: Review the account determination settings in the configuration to ensure that they are set up correctly for the transaction.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the goods receipt. If not, contact your SAP security administrator to request the appropriate access.
  
  
  Related Information
  
  
  Transaction Codes: You may want to use transaction codes like MIGO (Goods Movement) or MB01 (Goods Receipt) to perform the goods receipt and check for any additional error messages or logs.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the CB345 error specifically or provide additional troubleshooting steps.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require assistance from an SAP technical consultant.
  
  
  Consult Documentation: Review SAP documentation or user manuals related to goods receipt processes for further insights and best practices.
  
  
  If the error continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for more in-depth analysis and resolution.