How To Fix CB310 - Characteristic with internal no. & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 310

• Message text: Characteristic with internal no. & not found

What causes this issue?

The selected process message contains the characteristic with the
internal number &V1&. However, in Customizing this characteristic is
not defined (any more). The process message has not been sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E
INCLUDE 'NA_SYSVW_HINW' OBJECT DOKU ID TX LANGUAGE E
Possible reasons for the error:
a database error
irregular deletion of data from the database

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB310 - Characteristic with internal no. & not found ?

  The SAP error message CB310 ("Characteristic with internal no. & not found") typically occurs in the context of SAP's classification system, particularly when working with characteristics in the classification of materials or objects. This error indicates that the system is unable to find a characteristic that is referenced by its internal number.
  Causes:
  
  Missing Characteristic: The characteristic you are trying to use may not exist in the system. This could be due to it being deleted or never created.
  Incorrect Internal Number: The internal number referenced in the error message may be incorrect or may not correspond to any existing characteristic.
  Authorization Issues: The user may not have the necessary authorizations to view or access the characteristic.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the classification data that prevent the system from locating the characteristic.
  
  Solutions:
  
  
  Verify Characteristic Existence:
  
  Check if the characteristic exists in the system. You can do this by navigating to the classification data in the relevant transaction (e.g., CL02 for changing characteristics).
  Use transaction CL01 to create a new characteristic if it does not exist.
  
  
  
  Check Internal Number:
  
  Ensure that the internal number you are using is correct. You can cross-reference it with the list of existing characteristics.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the characteristic. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the classification data to identify any inconsistencies. This can be done using transaction CL20 (for mass changes) or other relevant tools.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional context on the error and potential fixes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  CL01: Create Characteristics
  CL02: Change Characteristics
  CL03: Display Characteristics
  CL20: Mass Changes in Classification
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the CB310 error and implement a solution.