How To Fix CB064 - You do not have the authorization to delete the message logs

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 064

• Message text: You do not have the authorization to delete the message logs

What causes this issue?

When a process message is deleted, the system also deletes the
corresponding logs. However, you do not have the authorization to
delete logs.
The system does not delete the process messages you have selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_BER' OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Check the user authorizations in Customizing for <LS>Process Management
</>. The user requires authorization for:
Transaction: ,,<LS>CO62</> Delete message
Authorization object:,,<LS>S_APPL_LOG</> Application log

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB064 - You do not have the authorization to delete the message logs ?

  The SAP error message CB064, which states "You do not have the authorization to delete the message logs," typically indicates that the user attempting to delete message logs does not have the necessary authorizations assigned in their user profile.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role. In SAP, actions such as deleting message logs are controlled by authorization objects, and if the user does not have the required permissions, they will encounter this error.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed, which can help identify the missing authorization.
  
  
  
  Review Authorization Roles:
  
  Check the roles assigned to the user in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  Ensure that the user has the necessary roles that include the authorization to delete message logs.
  
  
  
  Modify Roles:
  
  If the user lacks the required authorization, you may need to modify the existing roles or create a new role that includes the necessary authorizations.
  The relevant authorization object for message log deletion is typically S_LOG_COM or similar, depending on your specific SAP configuration.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can assist in reviewing and updating the user's authorizations.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt to delete the message logs again.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects and their fields. This can help in understanding what specific permissions are required for various actions in SAP.
  SAP Documentation: Refer to SAP's official documentation or help portal for detailed information on authorization management and best practices.
  Audit Logs: If you are managing a production environment, consider reviewing audit logs to ensure that authorization changes are tracked and compliant with your organization’s policies.
  
  By following these steps, you should be able to resolve the CB064 error and successfully delete the message logs if you have the appropriate authorizations.