How To Fix CB017 - Defined maximum number of messages reached. Note long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 017

• Message text: Defined maximum number of messages reached. Note long text.

What causes this issue?

More than &V1& messages exist for the selection criteria you have
entered. The maximum number entered for the messages to be selected
results in &V1& messages being selected.
The selected &V1& messages did not contain any messages for process
order &V2&. Messages for the process order may, however, exist but have
not been selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make one of the following changes:
Enter further selection criteria to restrict the number of messages
selected to < &V1&.
Increase the maximum number of messages to be selected.
If you do so, bear in mind that this decreases system performance.
INCLUDE PI_PM_MON_MAXANZ OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB017 - Defined maximum number of messages reached. Note long text. ?

  The SAP error message CB017, which states "Defined maximum number of messages reached," typically occurs in the context of SAP's message handling system, particularly when dealing with the Communication Management System (CMS) or similar messaging functionalities. This error indicates that the system has reached the maximum limit of messages that can be processed or stored at a given time.
  Cause:
  
  Message Limit Reached: The system has a predefined limit on the number of messages that can be queued or processed. When this limit is reached, no additional messages can be sent or processed until some are cleared.
  Configuration Settings: The maximum number of messages is often defined in the system configuration. If the limit is set too low for the volume of messages being processed, this error can occur.
  Message Processing Delays: If messages are not being processed or cleared in a timely manner, it can lead to a backlog, causing the limit to be reached.
  
  Solution:
  
  Increase Message Limit: Review and adjust the configuration settings to increase the maximum number of messages allowed. This can typically be done in the relevant configuration transaction (e.g., SPRO) under the messaging or communication settings.
  Clear Existing Messages: Check the message queue and clear out any old or unnecessary messages. This can often be done through transaction codes like SM58 (for asynchronous RFC) or SLG1 (for application logs).
  Monitor Message Processing: Implement monitoring to ensure that messages are being processed in a timely manner. This may involve checking background jobs or processes that handle message processing.
  Review System Performance: Ensure that the system has adequate resources (CPU, memory, etc.) to handle the volume of messages being processed. Performance issues can lead to delays in message processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM58 (for monitoring asynchronous RFC), SLG1 (for application logs), and others that may help in diagnosing and resolving message-related issues.
  SAP Notes: Check SAP Notes for any specific patches or updates related to message handling and the CB017 error. SAP frequently releases updates that may address known issues.
  Documentation: Review SAP documentation related to message handling and configuration settings to ensure that your system is optimized for your specific use case.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.