How To Fix CB000 - System error when scrolling

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 000

• Message text: System error when scrolling

What causes this issue?

an internal error occurred during scrolling.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYSVERW' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB000 - System error when scrolling ?

  The SAP error message "CB000 System error when scrolling" typically indicates a problem with the SAP GUI or the underlying system that is causing issues when trying to scroll through data in a report or transaction. This error can arise from various factors, including system configuration issues, memory problems, or even bugs in the SAP software.
  Possible Causes:
  
  SAP GUI Issues: The version of the SAP GUI you are using may have bugs or compatibility issues.
  Memory Limitations: Insufficient memory allocation for the SAP GUI or the application server can lead to this error.
  Network Issues: Poor network connectivity can cause interruptions that lead to system errors.
  Data Volume: Large datasets being processed can overwhelm the system, especially if the system is not optimized for handling such volumes.
  System Configuration: Incorrect settings in the SAP system or the database can lead to errors during data retrieval.
  
  Solutions:
  
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. Updates often include bug fixes and performance improvements.
  Check System Resources: Monitor the memory and CPU usage on both the client and server sides. If resources are low, consider increasing them.
  Optimize Queries: If you are working with large datasets, try to limit the amount of data being retrieved at once. Use filters or pagination to reduce the load.
  Network Stability: Check your network connection for stability. If you are on a wireless connection, consider switching to a wired connection.
  Clear Cache: Clear the SAP GUI cache and temporary files. This can sometimes resolve unexpected behavior.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Contact Support: If the issue persists, consider reaching out to your internal IT support or SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to the error code CB000 in the SAP Support Portal. These notes may provide additional context or solutions.
  Transaction Codes: If you are encountering this error in a specific transaction, note the transaction code and check for known issues related to that transaction.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CB000 System error when scrolling" in SAP.