CACSVC404 - No historical remuneration for secondary liability correction

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSVC - Commissions: Valuation, Remuneration & Distribution

• Message number: 404

• Message text: No historical remuneration for secondary liability correction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSVC404 - No historical remuneration for secondary liability correction ?

  The SAP error message CACSVC404, which states "No historical remuneration for secondary liability correction," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system cannot find historical remuneration data needed to process a secondary liability correction.
  Cause:
  
  
  Missing Historical Data: The primary cause of this error is that the system does not have the necessary historical remuneration data for the specific transaction or account in question. This could be due to data not being archived or not being recorded properly in the first place.
  
  
  Incorrect Configuration: There may be configuration issues in the system that prevent the correct retrieval of historical remuneration data.
  
  
  Data Deletion: Historical data might have been deleted or not retained due to data retention policies.
  
  
  Incorrect Parameters: The parameters or criteria used to search for historical remuneration might be incorrect or not aligned with the existing data.
  
  
  Solution:
  
  
  Check Historical Data: Verify if the historical remuneration data exists for the relevant account or transaction. You can do this by checking the database or relevant tables in SAP.
  
  
  Data Retention Settings: Review the data retention settings in your SAP system to ensure that historical data is being retained as required.
  
  
  Configuration Review: Check the configuration settings related to remuneration and liability corrections in SAP. Ensure that all necessary settings are correctly configured.
  
  
  Transaction Logs: Look into transaction logs or error logs to identify any issues that occurred during the data entry or processing that might have led to the absence of historical data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using. There may be specific patches or updates that address this issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific context of your system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to remuneration and liability corrections, such as CACS or CIC0, to help navigate the system more effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CACSVC404 error in your SAP system.