CACSVC107 - Several active records found for activity type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSVC - Commissions: Valuation, Remuneration & Distribution

• Message number: 107

• Message text: Several active records found for activity type &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSVC107 - Several active records found for activity type &2 ?

  The SAP error message CACSVC107 indicates that there are multiple active records found for a specific activity type in the context of SAP's Customer Activity Management (CAM) or similar modules. This error typically arises when the system encounters more than one active record for the same activity type, which can lead to ambiguity in processing.
  Cause:
  
  Duplicate Records: The most common cause of this error is the existence of duplicate records for the same activity type in the database. This can happen due to data entry errors, system migrations, or incorrect data imports.
  Inconsistent Data: If the data is not properly maintained or if there are inconsistencies in the records, the system may not be able to determine which record to use.
  Configuration Issues: Sometimes, the configuration settings for activity types may not be set up correctly, leading to multiple active records being recognized.
  
  Solution:
  
  
  Identify Duplicate Records:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CACS_ACTIVITY) and check for duplicate entries for the specified activity type.
  You can also use SQL queries to find duplicates based on the relevant fields.
  
  
  
  Data Cleanup:
  
  Once duplicates are identified, you will need to determine which records are valid and which can be deleted or archived.
  Ensure that you have proper backups before making any deletions or changes to the database.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the activity types in the SAP system. Ensure that they are set up correctly and that there are no conflicting settings that could lead to multiple active records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in analyzing the data.
  SAP Notes: Check the SAP Support Portal for any notes related to error CACSVC107, as there may be specific patches or updates that address this issue.
  Testing: After resolving the issue, conduct thorough testing to ensure that the changes made do not affect other functionalities within the system.
  
  By following these steps, you should be able to resolve the CACSVC107 error and prevent it from occurring in the future.