CACSVC104 - Characteristic exists actively several times (object &2, method &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSVC - Commissions: Valuation, Remuneration & Distribution

• Message number: 104

• Message text: Characteristic exists actively several times (object &2, method &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSVC104 - Characteristic exists actively several times (object &2, method &3) ?

  The SAP error message CACSVC104 indicates that a characteristic is being defined or used multiple times in a way that is not allowed. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where characteristics are used to define various attributes of objects or methods.
  Cause:
  The error arises when:
  
  A characteristic is defined multiple times for the same object or method.
  There is a configuration issue where the same characteristic is being activated or used in conflicting ways.
  There may be a programming or configuration error in the way the characteristics are set up in the system.
  
  Solution:
  To resolve the CACSVC104 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration of the characteristics in the relevant object or method. Ensure that each characteristic is defined only once.
  Navigate to the relevant configuration transaction (e.g., SPRO) and check the settings for the object and method in question.
  
  
  
  Identify Duplicates:
  
  Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to check the definitions of the characteristics and identify any duplicates.
  Look for any custom developments or enhancements that might be causing the duplication.
  
  
  
  Adjust Characteristics:
  
  If you find that a characteristic is indeed defined multiple times, you will need to adjust the configuration to ensure that each characteristic is unique for the object and method.
  Remove or deactivate the duplicate characteristic definitions.
  
  
  
  Test Changes:
  
  After making the necessary adjustments, test the changes in a development or quality assurance environment before moving them to production.
  Ensure that the functionality works as expected without triggering the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CC or CI you are using. There may be specific guidelines or known issues related to this error.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and making adjustments, consider reaching out to SAP support or consulting with an SAP expert who specializes in the relevant module.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Convergent Charging or Invoicing for best practices on characteristic management.
  
  By following these steps, you should be able to identify the cause of the CACSVC104 error and implement a solution to resolve it.