How To Fix CACSTGT311 - Error when saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSTGT - Commissions: Target Agreements

• Message number: 311

• Message text: Error when saving

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSTGT311 - Error when saving ?

  The SAP error message CACSTGT311 typically indicates an issue related to the data being processed in the system, often during a save operation. This error can arise in various contexts, such as during the creation or modification of master data, transactional data, or configuration settings.
  Possible Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules or constraints defined in the system.
  Missing Required Fields: Certain mandatory fields may not have been filled out, leading to the error.
  Authorization Issues: The user may not have the necessary permissions to perform the save operation.
  Technical Issues: There could be underlying technical problems, such as database locks, system performance issues, or configuration errors.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing unexpected behavior.
  
  Solutions:
  
  Check Data Input: Review the data being entered to ensure that all required fields are filled out and that the data adheres to the expected formats and constraints.
  Review Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  Consult with Technical Team: If the issue persists, it may be necessary to involve your technical team to investigate any underlying system or database issues.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring.
  Check Custom Code: If there are custom enhancements, review the code to ensure it is functioning as intended and not causing the error.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Community Forums: SAP Community and other forums can be useful for finding similar issues faced by other users and their solutions.
  Documentation: Review the relevant SAP documentation for the specific module or transaction you are working with to understand the expected data structure and requirements.
  
  If the error persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.