How To Fix CACSTGT097 - No valid trigger type found for complex target type &1 and contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSTGT - Commissions: Target Agreements

• Message number: 097

• Message text: No valid trigger type found for complex target type &1 and contract &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSTGT097 - No valid trigger type found for complex target type &1 and contract &2 ?

  The SAP error message CACSTGT097 indicates that there is no valid trigger type found for a complex target type in the context of a contract. This error typically arises in the SAP Convergent Charging (SAP CC) module when there is an issue with the configuration of charging or rating processes.
  Cause:
  
  Missing Configuration: The error often occurs when the system cannot find a valid trigger type associated with the specified complex target type. This could be due to missing or incorrect configuration settings in the charging model.
  Incorrect Target Type: The target type specified in the contract may not be correctly defined or may not have an associated trigger type.
  Data Inconsistency: There may be inconsistencies in the data related to the contract or the target type, leading to the inability to find a valid trigger.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the SAP Convergent Charging configuration and verify that the complex target type is correctly defined.
  Ensure that there is a valid trigger type associated with the complex target type in question.
  
  
  
  Review Contract Settings:
  
  Check the contract settings to ensure that the target type specified is valid and correctly configured.
  Make sure that the contract is set up to use the correct charging model that includes the necessary trigger types.
  
  
  
  Data Validation:
  
  Validate the data related to the contract and the target type to ensure there are no inconsistencies or errors.
  If necessary, correct any discrepancies in the data.
  
  
  
  Consult Documentation: 
  
  Refer to the SAP documentation for Convergent Charging to understand the requirements for trigger types and complex target types.
  Look for any specific notes or guidelines related to the error message CACSTGT097.
  
  
  
  Testing: 
  
  After making the necessary changes, test the configuration by attempting to execute the process that triggered the error again.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CACSTGT097 error in your SAP environment.