How To Fix CACSSESTD144 - Document ID incomplete or remuneration document does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 144

• Message text: Document ID incomplete or remuneration document does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD144 - Document ID incomplete or remuneration document does not exist ?

  The SAP error message CACSSESTD144, which states "Document ID incomplete or remuneration document does not exist," typically occurs in the context of SAP's Commission Management or Sales Incentive Management modules. This error indicates that the system is unable to find a valid remuneration document associated with the specified Document ID.
  Causes:
  
  Incomplete Document ID: The Document ID provided may be incomplete or incorrectly formatted, leading the system to be unable to locate the corresponding remuneration document.
  Non-existent Remuneration Document: The remuneration document that the system is trying to access may not exist in the database. This could be due to deletion, incorrect entry, or it may not have been created yet.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in document availability.
  Authorization Issues: The user may not have the necessary authorizations to view or access the remuneration document.
  Configuration Issues: There may be configuration problems in the Commission Management settings that prevent the system from recognizing the document.
  
  Solutions:
  
  Verify Document ID: Check the Document ID for accuracy. Ensure that it is complete and correctly formatted.
  Check Document Existence: Use transaction codes like CACSREMD or CACSREMDOC to search for the remuneration document in the system. If it does not exist, you may need to create it or investigate why it was not generated.
  Review Data Synchronization: Ensure that all relevant data has been synchronized properly across the system. If there are discrepancies, you may need to run synchronization jobs or check for errors in data transfer.
  Check Authorizations: Verify that the user has the necessary permissions to access the remuneration document. If not, you may need to adjust user roles or permissions.
  Consult Configuration Settings: Review the configuration settings in the Commission Management module to ensure that everything is set up correctly. This may involve checking the settings for document creation and processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSREMD (to display remuneration documents) and CACSREMDOC (to manage remuneration documents).
  Documentation: Review SAP documentation related to Commission Management and remuneration processing for additional insights and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.