How To Fix CACSSESTD093 - Error while calling/executing logical service for settlement scheduling

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 093

• Message text: Error while calling/executing logical service for settlement scheduling

What causes this issue?

During settlement scheduling, the system has been instructed to execute
the logical service to create or change a settlement schedule. One of th
e following errors has occurred when attempting to access or execute the
logical service:
It is not clear which tool the system should use to perform the logical
service.
Possible causes:
Scheduling rule is not assigned to any tool.
No object-dependent parameters have been defined for using the tool.
No tool functions have been assigned to the specified tool.
The logical service tool function has triggered an exception.
Possible cause:
An error in the customer's development of the settlement scheduling tool

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the previous messages in the application log to establish the caus
e of the error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD093 - Error while calling/executing logical service for settlement scheduling ?

  The SAP error message CACSSESTD093, which indicates "Error while calling/executing logical service for settlement scheduling," typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules that deal with settlement processes. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying service calls.
  Causes:
  
  Configuration Issues: Incorrect configuration of the settlement scheduling service or related components can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the relevant tables can cause the logical service to fail.
  Service Availability: The logical service that is being called may not be available or may not be properly registered in the system.
  Authorization Issues: The user or process executing the service may not have the necessary authorizations to perform the action.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in executing the service.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the settlement scheduling service. Ensure that all necessary parameters are correctly set up.
  Validate Data: Check the relevant data in the database tables to ensure that all required entries are present and correct. Look for any inconsistencies that might affect the service execution.
  Service Status: Verify that the logical service is active and properly registered in the system. You may need to restart the service or check for any updates or patches.
  Authorization Check: Ensure that the user or process has the necessary authorizations to execute the service. You may need to adjust roles or permissions.
  Monitor System Performance: Check the system performance and logs for any indications of issues. If the system is under heavy load, consider optimizing performance or scheduling the process during off-peak hours.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the Convergent Charging module or the specific service you are working with for any additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and context around the error.