How To Fix CACSSESTD072 - Error while replacing temp. remuneration reference in stt.schedule header

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 072

• Message text: Error while replacing temp. remuneration reference in stt.schedule header

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

During the posting of settlement schedule data, an attempt has been made
to replace the temporary remuneration reference in the settlement
schedule header. The temporary document number in the reference is
supposed to be replaced by the document number that is assigned when the
commission document is posted. However an error has occurred.

System Response

It is not possible to post the settlement schedule data; processing is t
erminated.

How to fix this error?

Contact your system administrator for an analysis and solution of the pr
oblem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD072 - Error while replacing temp. remuneration reference in stt.schedule header ?

  The SAP error message CACSSESTD072 typically occurs in the context of the SAP Convergent Charging (SAP CC) module, particularly when dealing with remuneration references in scheduling. This error indicates that there is an issue with replacing a temporary remuneration reference in the scheduling header.
  Cause:
  
  Data Integrity Issues: The error may arise due to inconsistencies or missing data in the remuneration references or scheduling headers.
  Configuration Errors: Incorrect configuration settings in the remuneration or scheduling setup can lead to this error.
  Temporary Reference Issues: The temporary remuneration reference being used may not be valid or may have been deleted or modified unexpectedly.
  System Bugs: There may be bugs or issues in the specific version of SAP CC you are using.
  
  Solution:
  
  Check Data Consistency: Verify that all necessary data for the remuneration references and scheduling headers are complete and consistent. Ensure that the temporary remuneration reference exists and is valid.
  Review Configuration: Go through the configuration settings related to remuneration and scheduling to ensure they are set up correctly.
  Recreate Temporary Reference: If the temporary remuneration reference is invalid, try recreating it or using a different valid reference.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps that led to the error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging for detailed information on remuneration references and scheduling.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify the cause of the CACSSESTD072 error and implement a suitable solution.