How To Fix CACSSESTD023 - Remuneration &1 has unexpected status &2 for settlement scheduling

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 023

• Message text: Remuneration &1 has unexpected status &2 for settlement scheduling

What causes this issue?

The remuneration line has an unexpected status for settlement
scheduling.

System Response

The status that is to be set for the settlement schedule item that
belongs to the remuneration is in this case not clear. The settlement
scheduling is, therefore, terminated.

How to fix this error?

Check the status and reset it.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_CS_WEITERE_DOKU OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD023 - Remuneration &1 has unexpected status &2 for settlement scheduling ?

  The SAP error message CACSSESTD023 indicates that there is an issue with the status of a remuneration item during the settlement scheduling process. This error typically arises in the context of SAP's Commission and Incentive Management (CIM) module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) modules.
  Cause:
  The error message CACSSESTD023 is triggered when the system encounters a remuneration item that has an unexpected status during the settlement scheduling process. This can occur due to several reasons, including:
  
  Incorrect Status: The remuneration item may be in a status that does not allow for settlement scheduling (e.g., it may be marked as "processed" or "canceled").
  Data Inconsistencies: There may be inconsistencies in the data related to the remuneration item, such as missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the remuneration types or settlement processes may not be set up correctly, leading to unexpected statuses.
  Business Logic Errors: Custom logic or enhancements in the system may inadvertently change the expected behavior of the remuneration items.
  
  Solution:
  To resolve the CACSSESTD023 error, you can take the following steps:
  
  
  Check the Status of the Remuneration Item:
  
  Use transaction codes like CACSREMT or CACSREMT2 to view the status of the remuneration item in question.
  Ensure that the status is appropriate for settlement scheduling (e.g., it should be in a status that allows processing).
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for remuneration types and settlement processes in the SAP system.
  Ensure that all necessary settings are correctly defined and that there are no discrepancies.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the remuneration data.
  Use transaction codes like CACSREMT to analyze and correct any issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific remuneration type and settlement process to understand any specific requirements or limitations.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the unexpected status is being set or why it is being interpreted incorrectly.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSREMT, CACSREMT2, and others related to remuneration and settlement processes.
  SAP Notes: Search for SAP Notes related to CACSSESTD023 for any known issues or patches that may address the problem.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and how they resolved them.
  
  By following these steps, you should be able to diagnose and resolve the CACSSESTD023 error effectively.