How To Fix CACSSESRUN053 - No entry exists for general run log

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 053

• Message text: No entry exists for general run log

What causes this issue?

No entry was found for the general log run (table CACS_STMRNJO).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use F4 input help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN053 - No entry exists for general run log ?

  The SAP error message CACSSESRUN053: No entry exists for general run log typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications where run logs are maintained for various processes. This error indicates that the system is unable to find a corresponding entry in the run log for the operation you are trying to perform.
  Causes:
  
  Missing Run Log Entry: The most common cause is that the run log entry you are trying to access does not exist. This could happen if the run was never executed or if the log was deleted.
  Incorrect Parameters: You may be trying to access a run log with incorrect parameters or identifiers, leading to the system not being able to find the relevant entry.
  Data Consistency Issues: There might be inconsistencies in the database or issues with the data integrity that prevent the system from retrieving the log.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the run log, leading to this error.
  
  Solutions:
  
  Verify Run Execution: Ensure that the run you are trying to access was executed successfully. Check if the process that generates the run log was completed.
  Check Parameters: Double-check the parameters or identifiers you are using to access the run log. Make sure they are correct and correspond to an existing run.
  Review Logs: If possible, review other logs or system messages to see if there are any related errors or warnings that could provide more context.
  Database Consistency Check: If you suspect data consistency issues, you may need to run a consistency check or consult with your database administrator to ensure that the database is in a healthy state.
  User Authorizations: Ensure that your user account has the necessary permissions to access the run logs. You may need to consult with your SAP security team to verify your authorizations.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP CC you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the run logs or related processes (e.g., transaction codes for monitoring jobs or logs).
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.