How To Fix CACSSESRUN042 - Error during posting; contact your technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 042

• Message text: Error during posting; contact your technical support

What causes this issue?

A serious error has occurred during posting of settlement items and
settlement item details.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator or technical support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN042 - Error during posting; contact your technical support ?

  The SAP error message CACSSESRUN042, which states "Error during posting; contact your technical support," typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where financial transactions or postings are being processed. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to posting errors. This may include issues with the financial accounting settings or the charging configuration.
  
  
  Data Integrity Issues: If there are inconsistencies or missing data in the transaction records, it can prevent successful posting.
  
  
  Authorization Problems: The user attempting to perform the posting may not have the necessary authorizations to execute the transaction.
  
  
  System Errors: Technical issues such as system downtime, database errors, or network problems can also lead to posting failures.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may interfere with the standard posting process.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to the module you are working with. Ensure that all necessary parameters are correctly set up.
  
  
  Data Validation: Verify the data being posted for completeness and accuracy. Look for any missing or incorrect entries that could cause the error.
  
  
  User Authorizations: Ensure that the user has the appropriate roles and authorizations to perform the posting. You may need to consult with your SAP security team.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the posting process.
  
  
  Consult Technical Support: If the issue persists, contact your technical support team or SAP support for assistance. Provide them with the error message and any relevant logs or details.
  
  
  Testing in Development: If you suspect custom code or configuration changes, test the posting process in a development or quality assurance environment before applying changes to production.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Documentation: Review the official SAP documentation for the module you are using to ensure that you are following the correct procedures for posting transactions.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their experiences and solutions.
  
  By following these steps, you should be able to diagnose and resolve the CACSSESRUN042 error effectively. If the problem continues, detailed investigation and support from SAP may be necessary.