How To Fix CACSSESRUN028 - Document posting locked by another process

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 028

• Message text: Document posting locked by another process

What causes this issue?

Document posting is blocked by another process.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat this run at a later date and contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN028 - Document posting locked by another process ?

  The SAP error message CACSSESRUN028 indicates that a document posting is locked by another process. This typically occurs in environments where multiple users or processes are trying to access or modify the same document simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user or background job is currently processing the same document, which locks it for editing or posting.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Configuration: Certain configurations in the SAP system may lead to locking issues, especially in high-volume environments.
  Database Locks: The underlying database may have locks that prevent access to the document.
  
  Solution:
  
  Wait and Retry: Often, the simplest solution is to wait for a few moments and then try posting the document again. The lock may be released once the other process completes.
  Identify the Locking Process:
  
  Use transaction SM12 to check for locks. You can see which user or process is holding the lock on the document.
  If you have the necessary authorizations, you can delete the lock entry if it is safe to do so.
  
  
  Check Background Jobs: Use transaction SM37 to check for any background jobs that might be processing the document. If a job is taking too long, you may need to investigate further.
  Review System Performance: If locks are a frequent issue, consider reviewing system performance and tuning it to handle concurrent processes better.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate potential system or database issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors or warnings.
  
  
  Documentation: Refer to SAP Notes and documentation related to locking mechanisms in SAP, as they may provide additional insights or updates regarding known issues.
  User Training: Ensure that users are trained on how to handle document postings and understand the implications of concurrent access.
  
  By following these steps, you should be able to resolve the error and understand the underlying causes of document posting locks in SAP.